When you looked into replacement windows in San Jose, CA, perhaps you took your time and looked over the rating labels and you got windows that you were sure were going to perform well. But to afford what you wanted, you scrimped on the installation and you did it yourself. Or you hired a company without the right qualifications. Sure, you might have saved some money, but now, you have new windows that are leaking like crazy. What are you to do? Here are some tips to help you get through the less-than-ideal situation.
Check Out Guarantees
If you installed the windows yourself, it’s a bad deal. You have likely voided the warranties that have come from the window companies and you have no guarantees at all from an installer. If you had someone install it for you, check out the paperwork on that project. It’s possible that there’s a guarantee and if so, take advantage of it. The company should be liable for a botched installation job and they should take care of the issue at no extra charge to you.
Contact Experts
If you don’t have any recourses through former installers, or you don’t want to contact them since they did such a poor job before, contact true experts who have installers that can consult with you on the issues. Professional technicians can come to your house, recognize the problems, and give you advice as to what needs to be done now. They might recommend certain fixes that would be easier than others. It’s not going to be ideal, but at least your home won’t be suffering from sub-par window performance from brand new windows.
Lodge Complaints
If you installed the windows yourself, you might want to write up a review on yourself and post it everywhere you can so no one will ask you to help with their window jobs. If a company did it and you’re not getting answers as to how you can get things fixed, lodge some complaints against them. You can use the Better Business Bureau to get things resolved or, at the very least, post things online so you can protect others from using the same company and getting the same poor results.
If you have gone through the process of getting replacement windows in San Jose, CA and you’re now not happy with their performance because of installation or other reasons, reach out to the true professionals at The Screen Shop to see what can be done about reversing your outcome. We’re here to help by phone at (408) 295-7384 and we can offer you a free consultation so we can figure out what direction you might want to take from here. You can also visit with us in person and look over our windows at 601 Hamline St San Jose, CA 95110. Our representatives are the cream of the crop in the industry and we’re there to help you in any way we can.